Innovation science and technologiy Volume 2 Issue 4 (2026)
ECONOMETRIC ANALYSIS OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND ECONOMIC EFFICIENCY
Khudoyorov, Lochinbek
Abstract
This article analyzes the relationship between service quality indicators and economic efficiency usingeconometric methods. The study evaluates the regression relationship between quality indicators such as customersatisfaction index, service speed, number of complaints, and economic indicators such as profitability, labor productivity,and revenue. The results obtained confirm that an increase in service quality increases economic efficiency to a statisticallysignificant extent.
service quality, economic efficiency, regression model, correlation, econometric analysis, profitability.
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